Questions people actually ask
Questions people ask
Ordered by how often, not by what is convenient to answer.14 answers, ordered by how often.When will it arrive?
Shipping & returns has the current window and rate for each country, and every product page shows the actual dates for yours before you pay. Standard delivery is free once your basket passes the amount shown in the bar at the top of every page, and express orders placed before 14:00 West Africa Time go out the same day.
Do you ship outside Nigeria and the UK?
Yes. Rates are worked out from your address at checkout, before you pay, and never on a later screen. Duties are yours rather than ours, which we would rather say here than surprise you with.
Can I collect instead?
Both counters are collection points — 14 Kingsway Road in Ikeja and 8 Chalk Farm Road in Camden. Choose Collect at checkout and it is ready in about two hours during opening times.
Can I change the address after ordering?
Until it is packed, yes — reply to your confirmation email or ring Ikeja. Once Tomas has wrapped it the parcel is with the courier and the address is theirs to change.
Not here?
Ask us directly — we add the good ones to this page.Ask us — we add the good ones.A short list, chosen slowly. Ten things we would own ourselves.
Once a month, at most
Product photographs are for illustration and colours can vary between screens. Stock and prices can change while an item is in your basket — the price confirmed at checkout is the one that applies, and any delivery charge is worked out there too.